e-Health 2024 Exhibitor Information

Watch the e-Health 2024 Exhibitor & Sponsor Webinar—How to Prepare for e-Health. This insightful session will equip you with essential knowledge and insights to ensure a seamless and successful experience as an e-Health 2024 Exhibitor or Sponsor.

Levy Show Service Inc.

Levy Show Service Inc. is the Official General Service Contractor for the e-Health 2024 Conference and Tradeshow.


Levy is offering e-Health 2024 exhibitors special discount rates on many services. To receive the discount rate, please submit your completed forms with full payment by May 3, 2024.

ONLINE ORDERING (Exit to Levy portal)

  • You will be prompted to either register as a new exhibitor OR sign in as a returning exhibitor
  • If you do not know your booth number please enter “0” (zero)
  • In order to receive the discount rates listed on the order forms, your PAID order must be received by May 3, 2024.
  • Online ordering available until May 20, 2024

Important dates and deadlines

  • Levy Show Services advance price deadline for additional show services (orders must include full payment): May 3, 2024
  • Encore advance price deadline for electricity and wired internet: May 10, 2024
  • All ADVANCE WAREHOUSE shipments should arrive between April 19, 2024 – May 17, 2024
  • Levy Show Services online ordering ends: May 20, 2024
  • Exhibitor move-in Saturday, May 25, 2024 by appointment only—starting at 2PM (see Target Move-in Plan for details)
  • Exhibitor booths and Startup Zone must be set up by 8:00 pm on Sunday, May 26, 2024
  • Exhibitor move-in Sunday, May 26, 2024—see Target Move-in Plan for times
  • Exhibition dates (show hours): Monday, May 27, 2024 from 7:45 am – 5:30 pm and Tuesday, May 28, 2024 from 7:45 am – 5:00 pm
  • Exhibitor move-out: Tuesday, May 28, 2024 from 5:30 pm – 10:00 pm


  • JW Marriott Parq Vancouver – Parq Grand Ballroom, Level 4, 39 Smithe Street, Vancouver, BC V6B 0R3
  • Getting there and parking there (exit to Parq Vancouver website)

Booth equipment

Each booth space includes the following:

  • 8’ high drapery backwall – black
  • 3’ high drapery sidewall – black
  • One (1) 6’ x 2’ skirted table – black
  • Two (2) fabric chairs
  • One (1) wastebasket
  • One (1) booth number sign
  • One (1) 7” x 44” booth ID sign

If you require additional furnishings or services please complete and return the appropriate order form(s) found in the Exhibitor Kit and submit with completed credit card authorization form and full payment.

Electricity and wired internet

Electricity is not included with your booth rental. If your display requires electricity, this service may be ordered through Encore. Advanced rates shown here are are available if your Encore order is placed 15 days or more before show opening (before May 10, 2024).

  • 120V – 15 Amp Dedicated Circuit: Advanced Rate $179.40 / Regular Rate $224.25
  • 120V – 7.5 Amp Shared Circuit: Advanced Rate $124.80 / Regular Rate $156.00
  • Extension Cord + Power Bar: Advanced Rate $16.80 / Regular Rate $21.00

Free wifi will be available onsite, however, should your display require a faster connection/more bandwidth, a dedicated internet connection may be ordered through Encore. Advanced rate shown here applies if your Encore order is placed 15 days or more before show opening (before May 10, 2024).

  • Wired Internet Connection: Advanced Rate $276 / Regular Rate: $345

To make an order, please download and complete the order form (fillable PDF) at the link below and email the completed form to Kristine Stoehle. Once this request form is submitted, an Encore Representative will contact you for an official order review and signature. Labour charges, sales tax, and loss damage waiver apply.


Booth rigging

Please note that above-booth rigging is NOT permitted.

Exhibit carpet

The exhibit floor will be carpeted in ballroom grade carpeting.

Material Handling

To expedite the move-in process we highly recommend sending all materials to the Levy Advance Warehouse.
In the event that a forklift is not available on show site for this particular exhibition, additional fees will apply if a forklift is required for your materials.


Please refer to the Material Handling order form in the e-Health 2024 Exhibitor Kit for further information and associated costs.

All ADVANCE WAREHOUSE shipments should arrive between April 19, 2024 – May 17, 2024. Shipments arriving before or after these dates will incur an early/late surcharge.

Shipments sent to the advance warehouse should be consigned as follows (labels are provided in the Material Handling section of the e-Health 2024 Exhibitor Kit):

  • e-Health 2024 Conference and Tradeshow
  • Exhibiting Company Name & Booth # ___
  • Aerostream c/o Levy Show Service, Inc.
  • 1160 – 4871 Miller Road
  • Richmond, BC V7B 1K6

All DIRECT shipments should not arrive prior to your target move-in time on Sunday, May 26, 2024. Shipments arriving prior to this time will be refused. Direct shipments should be consigned as follows (labels are provided in the Material Handling section of the e-Health 2024 Exhibitor Kit).

  • e-Health 2024 Conference and Tradeshow
  • Exhibiting Company Name & Booth # ___
  • JW Marriott Parq Vancouver
  • c/o Levy Show Service, Inc.
  • 39 Smithe Street
  • Vancouver, BC V6B 0R3

Loading dock restrictions

The JW Marriott Parq loading docks can NOT accommodate any transport vehicles larger than 18’ high. Please note that the road entrance maximum clearance is 15’ high. Utilization of a pup or 53’ trailer is NOT recommended for this venue. We highly suggest sending all tradeshow materials to the Advance Warehouse.


Exhibitors assume entire responsibility and liability for losses, damages and claims arising out of injury to persons or damage to exhibitor’s displays, equipment, or other property brought upon the premises of the venue, and agree to indemnify, defend and hold harmless the e-Health Conference, the venue, and its reasonable attorney’s fees, arising out of the use of the venue premises, excluding any liability caused by the negligence of the group or the venue or its owners, servants, agent and employees. The exhibitor understands that neither e-Health Conference nor the venue maintains insurance covering the exhibitor’s property or lost revenue and it is the sole responsibility of the exhibitor to obtain such insurance. Exhibitors are responsible for the placement and cost of insurance related to their participation in the show. Exhibitors must carry 5 million in liability insurance. The exhibitor shall obtain and produce a certificate of insurance evidencing the required insurance and send to show management no later than 30 days prior to the event.

Exhibitor samples and gift-giving

  • Exhibitors are welcome to display company products, distribute educational material, provide giveaways of minimal value that have been pre-approved by e-Health Conference, and distribute non-pharmaceutical samples.
  • Order-taking at an exhibitor’s booth or table is prohibited.

Lead retrieval

Exhibitors can use their phones to scan QR codes on booth visitors’ badges. The lead list can be exported into a spreadsheet at any time and shared with your colleagues through email. Exhibitors can further obtain insights about leads through their profiles in the conference app, and interact with them during and after the event. Download a How-To Guide for Lead Retrieval at the link below.


Exhibitor badges/booth staff registration

  • Exhibits must be staffed at all times during the trade show hours and representatives must wear the official conference badge while in the exhibit area.
  • Each booth staff member must be registered individually. Registration opens January 8, 2024. 
  • Exhibitors receive 2 complimentary exhibitor badges per booth (1 booth = 2 free badges / 2 booths = 4 free badges). Use the ‘Exhibitor Staff’ registration code provided to register 2 staff members per booth.
  • Up to 4 additional staff members may be registered at a discounted rate of $690 plus tax per individual before February 28, 2024/$755 plus tax per individual after February 28 and before April 30, 2024. Each exhibitor may register a maximum of 4 additional staff members at this discounted rate, regardless of number of booths purchased (1 booth = 4 discounted badges available for purchase / 2 booths = 4 discounted badges available for purchase). Use the ‘Exhibitor Additional Staff’ code provided to register up to 4 staff members at the discounted price.
  • Please contact registration@e-healthconference.com if you have any questions.


STAY UP-TO-DATE on Conference updates

Sign up for our monthly newsletter for more info.