| IMPORTANT DATES |
October 24, 2011
Call for Abstracts Opens
November 30, 2011
Sponsor / Exhibit Renewals Discount Deadline
December 1, 2011
Abstract Submissions Due
January 9, 2012
Registration and Hotel Reservations Open
April 5, 2012
Early Bird Registration Deadline
May 27 - 30, 2012
e-Health 2012
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Until e-Health 2012!
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Pre-Conference Workshops
Sunday May 27, 2012 – 9:00 AM to 12:00 PM
WS 1: Telemedicine Technology 101 for the Health Informatics Professional
WS 2: What About the People? A National Change Management Framework to Enable Solution Planning & Adoption
WS 3: Selling Yourself: Developing Your Competencies and Career Paths in Health Informatics
Sunday May 27, 2012 – 1:00 PM to 4:00 PM
WS 4: "New Professionalism" in the Clinical IT World
WS 5: How to Develop a Mobile App for Healthcare: The Non-Technical Aspects You Need to Consider
Please refer to the Registration page for Workshop fees
WS 1: Telemedicine Technology 101 for the Health Informatics Professional
Presenters
Telemedicine Technology Experts
Produced by:
Ron Riesenbach, VP of emerging business OTN
Mike Heise, Technical services supervisor Manitoba eHealth-MBTelehealth
Overview
The provision of health services via Telemedicine is growing rapidly in Canada; recent Pan Canadian Studies have confirmed the growth as 35% per year over the last 5 years. In 2010, there were approximately 260,000 Telemedicine events in Canada delivered through 5,710 Telemedicine Systems, to at least 1,175 communities. These sessions included clinical, educational and administrative events. Over 79 separate clinical services were identified as being provided across the country, with more being regularly added.
Telemedicine is no longer just the traditional facility-to-facility Video Conferencing or Store and Forward technology. It is now reaching out connecting health providers via PCs, tablets and smart-phones and into patients’ homes through chronic disease monitoring solutions. In addition to reach, telemedicine is becoming multi-modal and increasingly integrated into the health system electronically connecting patients and their care providers on a daily basis.
In light of this growth it is important for other members of the health community to understand how telemedicine solutions are architected, implemented and operated. This workshop will be an overview of the basics of telemedicine from a technology and service operations perspective. Specific learning outcomes will include:
- Introduction: Why Telemedicine? What are the Benefits? What are the impacts and outcomes? Overview of Telemedicine in Canada and around the world.
- Fundamentals: Basic Conceptual models and terminology, service models and delivery channels
- Service Operation: Roles and responsibilities. Operational models, policies, procedures, security/privacy customer service
- Technology Choices: Market survey of technologies and vendors. Open vs. Proprietary. Buy vs. Build vs. Managed services
- Telemedicine in Action: Live demonstration, pass-around apps, video clips and other hands-on experience
- The Future: New technologies and services on the horizon. Telemedicine and Health Informatics/EHR integration – what will it take?
Target Audience
This workshop is for health informatics specialists, healthcare administrators, and healthcare practitioners who are not familiar with telemedicine technology. You don’t have to be a ‘techy’ to attend this workshop, but you do need to be interested in the technical and operational aspects of telemedicine.
Clinical best-practices, health-system policies, HHR and other non-technical topics are not addressed in any great detail. Among the workshop’s objectives is to open a dialog between CTF members and members of the Canadian eHealth community who are primarily focused on development and deployment of the electronic health record (EHR). This workshop will provide a forum where members of previously separate sub-domains of eHealth will come together to learn as a unified community.
While some familiarity with eHealth issues and concepts would be beneficial, no previous exposure to Telemedicine or to information/communications technologies is required. The content and material will be delivered in a way that is accessible to a non-technical audience.
Conclusions and Implications
Attendees will gain an important fundamental understanding of Telemedicine service models, service delivery concepts, the technologies used and how they are applied in clinical/educational settings. Moreover, they will become informed about the systems that Telemedicine needs for end-user support, and Telemedicine’s fit in the healthcare system.
In addition to conceptual models, attendees will get a brief first-hand exposure to telemedicine technologies used in leading Canadian and North American telemedicine networks through demonstrations and hands-on simulations.
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WS2: What About the People? A National Change Management Framework to Enable Solution Planning & Adoption
Presenters
Cassie Frazer - Canada Health Infoway
Ian Hodder - Newfoundland & Labrador Centre for Health Informatics
Marilyn Hannay - Integrated Methodology, OCM, Alberta Health Services
Nancy Gabor - AMBiT Consulting
Overview
Health information technologies (HIT) have been in the early stages of development and implementation since the 1990s. On the ground, provinces and territories have made substantial progress building infrastructures that will support the emergence of interoperable electronic health records. Even so, many challenges still lay ahead, not the least of which is aligning projects, organizations and people.
As we move to thinking beyond the technological infrastructure, it is imperative that we consider the end-users of these solutions. Canada’s pan-Canadian Change Management Network defines eHealth Change Management as a strategic and systematic approach that supports people and their organizations in the successful transition and adoption of electronic health solutions.
The outcomes of effective eHealth Change Management activities include solution adoption by end users and the realization of benefits. The success of structured Change Management processes can be measured by end-user adoption and the realization of anticipated benefits.
Recognizing the critical importance of planned Change Management practices in the acceptance and use of HIT solutions, a pan-Canadian working-group of Change Management leaders convened to evolve a national best-practice Change Management framework for eHealth.
Launched in June, 2011, the framework outlines key elements that should be considered for developing and implementing an effective change management approach, including governance and leadership, stakeholder engagement, communications, workflow integration, training and education. It also identifies the need for increased effort and focus on evaluating and measuring Change Management outcomes.
Learning Objectives
- Using successful project examples and real-life learning, the workshop will illustrate why implementing a planned Change Management strategy is so critical for all health information technology projects.
- Using hand-on case-study approaches, participants will work in teams to apply Change Management tools and approaches in a variety of eHealth scenarios.
- Topics will include:
- Developing Change Management approaches that work from theory to practice
- Defining Change Management plans, deliverables & resources
- Developing a structured Change Management strategy and plan
- Preparing for, executing and reinforcing change at individual and organizational levels
- Developing Change Management teams and sponsorship models
- Implementing and reinforcing Change Management Plans
Target Audience
This workshop is aimed at anyone involved in planning, executing, or reinforcing eHealth initiatives that result may have a small or large impact on the way people carry out their daily work priorities and activities. Examples include current and future Project Managers, Change Management Practitioners, Business Leaders and Project Sponsors
Conclusions and Implications
This workshop will outline of Infoway’s National Change Management framework and provide a review on its uptake since launch in June 2011. Participants will benefit from learning how different provinces are applying the framework and will be able to ‘test drive’ Change Management tools in the context of project management, change management, and executive sponsorship.
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WS3: Selling Yourself: Developing Your Competencies and Career Paths in Health Informatics
Overview
Coming Soon
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WS4: "New Professionalism" in the Clinical IT world
Moderator:
Dr. Allen Ausford
Panel:
Dr. Fraser Armstrong – Physician
John Swiniarski – College of Physicians and Surgeons of Alberta
Dr. Pat Ceresia – Canadian Medical Protective Association
Overview:
With the increasing use of Clinical IT tools (EMR, EHR, PACs etc.) in the everyday world of the clinical health care provider there are new expectation, and dependencies (sometimes recognized and sometimes not) required to ensure proper use of these tools for appropriate patient care along with respect of the multi-provider use of shared information tools.
Each panel member will present their perspective on this “New Professionalism” and “Lessons Learned”.
A series of clinical scenarios will be presented by the Moderator to tease out active discussion with the Panel and Participants who attend. Examples of topics covered: Data Stewardship, Information Sharing Agreements, Shared Care Charting Standards and Etiquette, Data Sharing between EMRs and EHRs. Medical Legal Concerns, Regulatory Body Standards and Guidelines, Legislative Issues, Clinical IT Literacy.
Target Audience:
Clinicians, Regulatory Body Representatives, Privacy Representatives, Health Care Association Representatives, Health Services Representatives, Software Vendors
Conclusions and Implications:
Clinicians and Stakeholders need to understand and develop a proper professional understanding of the global use of Clinical IT tools. This requires a great deal of dialogue and communication to develop the best possible balance of expectations and professional requirements. Input from the Panel and Audience will be of great value in understanding the issues and moving this agenda forward.
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WS5 - How to Develop a Mobile App for Healthcare: The Non-Technical Aspects You Need to Consider
Presenters:
Dr. Joseph Cafazzo - Senior Director, Healthcare Human Factors
Cassie McDaniel - Designer, Healthcare Human Factors
Diane De Sousa - Specialist, Healthcare Human Factors
Overview:
The technical considerations of developing a mobile app for healthcare are just one sliver of what will determine an app’s success or failure. The non-technical context – including human factors techniques, usability, design, and safety considerations – is also crucial.
This workshop will explore the context surrounding app development. We will demonstrate the importance of engaging stakeholders and end users during the design process. We will also explore iterative user-centred design methodologies to ensure that apps are usable and intuitive, and we will use case studies to demonstrate these concepts. The workshop will be followed by a hands-on critique of a mobile app.
Learning Outcomes:
- An awareness and understanding of non-technical considerations
- How to employ Human Factors methodologies
- Techniques and considerations for an iterative design process
- Methods of evaluation and testing
- EXERCISE: Mobile app critique
Target Audience:
Developers, designers, evaluators, project managers, decision-makers
Conclusions and Implications:
Understanding the non-technical aspects of development is an essential skill for any professional involved in the design of mobile apps for healthcare. This workshop will equip participants with a framework to discuss and critique mobile apps, a key component of a user-centred design process. This skill-set will ultimately help participants improve their healthcare app’s design, safety, adoption and overall quality.
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e-Health 2011
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