CPOE: Engaging Clinicians First Brings Success
Room 10

Implementing a Computerized Provider Order Entry (CPOE) solution can be like playing in a well-orchestrated hockey game. All the right players — clinicians, IT, pharmacists and beyond — skating on the same rink, learning the same game plan and shooting for the same goal — improving patient safety.

Hear from hospital leaders Pegi Rappaport, CIO, Toronto East General Hospital, and Dr. Jeremy Theal, Director of Medical Informatics, North York General Hospital, on how they’re using Cerner Millennium® to deliver an integrated CPOE solution to elevate the quality and efficiency of care. Learn what it takes to move this investment from being just another IT project to a game changer for your hospital, clinicians and patients.

Delivering Care across the Continuum with the Help of Patients
Room 13

As health IT deployments are making rapid progress throughout the country, our focus as an industry must shift towards ensuring that health information can flow across the whole continuum of care and directly to patients when it is needed. Our healthcare system will become more sustainable only if we look at issues such as Chronic Disease Management in a holistic fashion; from an acute, primary and home care perspective and if we involve patients and their families in an interactive fashion with their care plans. In this presentation, TELUS Health Solutions will explain how its regional aggregation model and consumer health portfolio can help us collectively meet this challenge. Our goal is to foster collaboration, drive prevention and empower care teams and patients across the continuum and we have built our solutions to make it possible.

Reaping the Benefits of Healthcare Unified Communications without Major Surgery
Room 17

Healthcare is facing tremendous pressure to do more with less. The Polycom Open Collaboration Network (POCN) enables healthcare providers to do just that. POCN delivers best-of-breed, Unified Communications (UC) solutions while ensuring your flexibility and investment protection. Now is the time to leverage Polycom’s expertise to solve your administrative, clinical, education and training challenges. Polycom is the partner of choice for the leading UC providers, such as Microsoft, HP, IBM, Avaya, Cisco, Juniper, Siemens and Broadsoft. By teaming with Polycom, our customers experience integrated, end-to-end UC solutions and leverage Polycom's complete Healthcare portfolio of voice, video, telepresence, and infrastructure solutions.

Self-Service Healthcare: Migrate Over 50% of Patients to Kiosks
Room 10

Surveys indicate that the most frustrating part of a hospital or clinic visit for patients is the check-in process. The patient experience is lacklustre: Long wait times and privacy concerns on the potential mishandling of sensitive data. Hospitals are witnessing significant amounts of money being spent in non-value added clerical work such as data entry and data correction. By attending the Fujitsu Canada symposium, conference participants will benefit from real-world examples on how patient registration kiosks, supported by Lean Services, can be applied to create an optimally integrated business solution. Learn how touch-screen and proximity technologies are enhancing the patient experience. Healthcare managers can offer more timely patient registration and open the possibilities for private and secure patient access to Electronic Medical Records, billing information, and other essential hospital services.

The Ever Changing EHR Journey in Canada – The Manitoba Experience
Room 13

Since the availability of Infoway’s stimulus funding almost a decade ago, jurisdictions across Canada have been investing significant effort in executing their visions of an EHR with varying degrees of success and many lessons learned along the way. This symposium will explore some of that journey with a particular emphasis on the vision and strategy employed by Manitoba to get to the ‘practical value’ of an EHR and how the lessons of other jurisdictions informed the approach. Giovanni Vatieri, Partner, IBM Global Business Systems – Health and Roger Girard, CIO, Manitoba eHealth will also discuss some of the lessons being learned today and some of the unexpected advantages and set-backs of the Manitoba Experience.

Telemedicine as a Driver for High Performance Health Care
Room 17

Dr. Ed Brown is the Chief Executive Officer of the Ontario Telemedicine Network (OTN), one of the largest, most active and successful telemedicine networks in the world. Dr. Brown will provide an overview of how the Network’s application of a variety of telemedicine technologies – including clinical videoconferencing and telehomecare for chronic disease management – make a difference for tens of thousands of patients each year, enhancing access and quality while avoiding health system costs.

Decreasing Wait Times and Increasing Patient Satisfaction with Enterprise-Wide Visibility
Room 18

Long wait times and inefficient care transitions are leading causes of dissatisfaction for patients and families. Learn how Kings College and Walsall Hospitals in the UK, along with more than 50 US sites, are leveraging McKesson’s platform-neutral enterprise tracking board to reduce ER wait times and optimize ALC transfers while improving care quality and the bottom line.

Presenters are Thierry Guyader, VP, McKesson International Operations and Peter Adams, Consultant, Medical Information and Process Technology.